Privacy Policy

Privacy Policy for Drainex Construction Services Inc.

Effective Date: May 1, 2024

Drainex Construction Services Inc. (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website or services.

1. Information We Collect

We may collect the following types of personal information when you use our website or services:

• Contact Information: Name, email address, phone number, and mailing address.
• Business Information: Company name, job title, and business contact details.
• Technical Information: IP address, browser type, device type, operating system, and browsing patterns (collected via cookies or similar technologies).
• Communication Data: Details from any emails, phone calls, or other communication methods between you and us.

2. How We Use Your Information

We use your personal information for the following purposes:

• To Provide Services: Contact you in relation to inquiries, quotes, and services.
• Customer Support: Assist with troubleshooting, maintenance, and responding to requests.
• Marketing & Communication: Send relevant updates, promotional materials, or newsletters (you may opt out at any time).
• Improvement of Services: Analyze how you use our website to improve user experience and site performance.
• Legal Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.

3. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information under the following circumstances:

• Service Providers: With third-party providers who assist with our operations (e.g., hosting, marketing, payment processing), ensuring they comply with privacy obligations.
• Legal Obligations: If required by law or in response to valid requests from public authorities (e.g., to prevent fraud or to comply with a court order).

4. Security of Your Information

We take reasonable precautions to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience and gather general data about website traffic. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

6. Your Rights

You have the right to:

• Access and Correct Your Information: Request access to the personal information we hold about you and ask us to update or correct it if inaccurate.
• Withdraw Consent: Opt-out of receiving promotional communications at any time by following the unsubscribe instructions in emails or by contacting us.
• Delete Your Information: Request the deletion of your personal information from our systems, subject to legal obligations that require us to retain data.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the new policy on our website with the effective date. Your continued use of our services after any changes to this policy indicates your acceptance of the updated terms.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Drainex Construction Services Inc.

Phone: (519) 919-9600
Email: info@drainexcs.ca